FAQs

Do you offer a free measure and quote service?

Yes, we offer a free in home consultation. Our experts will visit you in your home at a time that suits you and offer you advice and accurately measure your windows. You can request an appointment through our website or phone 0800 836 587and we will come to you.  Our mobile showrooms have a full complement of our complete range on offer. To find your local specialist click on the link below.

Where are your products made?

All our custom made Venetians, Rollers and Vertical Blinds, Awnings and Security and Insect screens are made right here in New Zealand at our manufacturing plant located in East Tamaki Auckland.

Do you have a showroom where I can view your range?

Yes, our showroom is located at 82 Kerwyn Ave, East Tamaki, Auckland.

The opening hours are Mondays to Thursdays from 7:30am to 16:30pm and on Fridays from 7:30am to 4:00pm.

All our consultants nationwide carry a full range of sample and are in effect are mobile showrooms that can come straight to to your door.

How long does it take to get my order installed?

From the date you place your order it will take approximately 15 to 20 working days to get most of our products manufactured and installed by one of our technicians If you have a special request regarding the lead times please contact our office on 0800 836 587 to find out more.

How do I pay for my order?

You can pay for your orders over the phone using your Visa, Mastercard, Qcard or Farmers card. You can also pay by Internet banking, posting us a cheque or coming into our showroom. However a number of our clients take advantage of our "12 months interest free option”. To apply for finance please contact us.

What is the best product for a kitchen/bathroom humid area?

All of our window coverings are suitable in humid areas as long as the room is reasonably well ventilated. Most polyester roller blind fabrics are easily cleaned and are always treated for mould resistance. Our venetian blinds are made of powder coated aluminium to prevent rusting. As part of our product range we also offer Evolution venetian blinds which have PVC slats.

I have a very large window in my house, how wide can blinds be?

It will depend on the type of blind you are after, roller blinds can be made up to 3.2m wide, 25mm and 50mm aluminium venetian blinds can be made up to 3.5m wide, wooden venetian blinds can be made up to 3.0m wide, vertical blinds can be made up to 4.8m wide. For the best advice call 0800 836 587 and have your local specialist visit you for a free in home design and technical consultation

I got a quote from another company, are you able to match their price?

We pride ourselves on being extremely competitive in the marketplace. However on the rare occasion that you have a better price than ours for the same product , we will be more than happy to compare the quotes and in most cases will be able to match if not beat their price.

What amount of wind can the awnings handle?

Our Folding Arm Awnings are designed for sun protection, not wind or rain shelter, the awnings would safely withstand approximately 25 km/h winds. For this reason we always advise to have a motion sensor fitted so that in the case of strong winds your awning will automatically close to prevent any damage.

Can magnetic screens be fitted to a wooden window frame and what are the colours available?

Yes, magnetic screens are fitted with a special polyurethane foam adhesive tape to any clean flat surface. Magnetic screens are normally dark brown but can be painted to any Dulux standard Powder Coating Colour to match your existing framework.


  • View our product options or call us now on 0800 836 587 to talk to us about your window covering requirements or find an expert in your area.